Privacy Policy
Pin Tile Studio
Last updated: September 2025
At Pin Tile Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or otherwise interact with us.
1. Information We Collect
We collect information to provide better services and a personalized experience. This includes:Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order or contact us.Order Details: Specifications of made-to-order products, purchase history, and preferences.Technical Data: IP address, browser type, operating system, and browsing behavior when you visit our website (collected via cookies and similar technologies).Communications: Any messages, emails, or other correspondence you send us.
2. How We Use Your Information
We use your information to:Process and fulfill your orders.Communicate with you about your order, inquiries, or customer support.Improve our products, services, and website experience.Comply with legal obligations and protect our rights.Send promotional emails or newsletters (only if you have opted in).
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information only with:Trusted third-party service providers (e.g., payment processors, delivery couriers) who help us operate our business and fulfill orders.Legal authorities if required by law or to protect our rights.All third parties are required to protect your data in accordance with this policy.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies help us:Remember your preferences.Analyze website traffic and usage.Improve website functionality.You can control or disable cookies through your browser settings, but this may affect the usability of some website features.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have rights to:Access the personal data we hold about you.Request correction or deletion of your data.Object to or restrict certain processing activities.Withdraw consent for marketing communications.Request data portability.To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at pintilestudio@gmail.com
